Effective date: February 24, 2026 · Last updated: August 2, 2026
myBillPlease ("we", "our", or "us") is a GST billing platform built for Indian businesses, owned and operated by Decoway Lifestyle Private Limited (CIN: U47591UP2024PTC203644), a company registered in India with its registered office at Sadarpur Colony, Gali No. 7, GB Nagar, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform and services.
This policy covers all of our services: the myBillPlease Android and iOS apps, the web application at mybillplease.com, our Shopify app, and the counterparty portal through which your customers and suppliers can view a shared ledger. Where a practice applies to only one of these, we say so.
a) Account information. You can create an account with your name, email address and a password, or by signing in with Google or Apple. When you register with an email address we send a six-digit one-time code to that address to verify it. We store your password only as a salted cryptographic hash — never in readable form. If you sign in with Google or Apple we receive your name, email address and basic profile information from that provider.
b) Business data you create. The information you enter to run your business: invoices, quotations, estimates, delivery challans, purchase bills, credit and debit notes; your customers and suppliers (parties) including their names, phone numbers, email addresses and addresses; products and inventory; expenses; payments; the bank account details you choose to print on your invoices; your business profile and GSTIN; and staff attendance and payroll records. This data is created by you, for your own bookkeeping.
c) Photos and documents. Images you add — bill and receipt scans, product photos, your business logo, and signature images. These are used to create and illustrate your documents. Scanned bills are additionally processed by an AI service when you use the Scan Bill feature; see section 3.
d) Camera. Used only while you are scanning a barcode or capturing a bill or document. We do not record or stream video, and the camera is never accessed in the background.
e) Contacts. If you choose to create a party from your phone contacts, the app opens your device's own contact picker and receives only the single contact's name and phone number that you select. The app does not request permission to read your contact list and cannot see any other contact.
f) Bluetooth and nearby devices. On Android and iOS the app uses Bluetooth solely to discover and connect to thermal receipt printers so it can print invoices and POS receipts. We do not use Bluetooth to determine your location, and no Bluetooth scan data is transmitted off your device.
g) Files on your device. When you export data or download a PDF, the app saves the file to your device's Downloads folder at your request. You may also attach a file you pick yourself. We do not scan or index your device storage.
h) Payment information. Subscription purchases are processed by Google Play Billing on Android and by Razorpay on the web. Card, UPI and bank credentials are entered into and handled by those providers; we never receive or store them. We receive only the resulting transaction status, identifiers and subscription dates.
i) Diagnostics and usage data. In the mobile apps we use Google Firebase (Analytics, Crashlytics and Cloud Messaging) to collect app activity, crash reports, performance data and device identifiers so we can keep the app stable. On the web we automatically log your IP address, browser type, device information, pages visited and actions taken, and we use cookies to maintain your session and remember preferences. The apps do not collect or use the Advertising ID, and contain no advertising of any kind.
j) Notifications. With your permission we store a push notification token (Firebase Cloud Messaging) so we can send reminders and service updates. You can revoke notification permission at any time in your device settings.
We use the information we collect to provide, maintain and improve our services, including generating GST-compliant invoices, managing your billing data, and processing transactions. We also use it to store, back up and synchronise your documents across your devices when you enable cloud sync; to process your subscription; to send reminders and notifications you have opted into; to communicate with you about service updates, security alerts and support enquiries; and to maintain the security, stability and performance of the platform. Usage data helps us understand how the platform is used so we can improve features, fix issues and develop new functionality that better serves Indian businesses.
We do not use your business data for advertising, and we do not sell, rent or trade your personal information.
Some optional features use artificial intelligence to save you typing. When you use Scan Bill, the photo or PDF of the bill you captured is uploaded to our servers and sent to Google's Gemini API, which reads the document and returns structured fields (supplier name, GSTIN, line items, tax amounts, totals) that we pre-fill into your entry for you to review and correct. When you use the AI assistant, the question you type and the relevant business context needed to answer it are sent to the same service.
We use the paid, billing-enabled tier of the Google Gemini API. Under Google's terms for that tier, content you submit through it is not used to train or improve Google's models. Google processes it only to return a response to us, and retains it for a limited period for abuse monitoring.
These features are optional. If you never use Scan Bill or the AI assistant, none of your documents or business data are sent to an AI service. We do not use your data to train any model of our own.
We do not sell, rent or trade your personal information. We share data only with service providers that operate the platform on our behalf, and only to the extent needed to deliver the service:
These providers are contractually obligated to protect your data and may use it only to perform services on our behalf. We may also disclose information if required by law, court order or government regulation, or where necessary to protect rights, safety and property.
Product analytics (Microsoft Clarity). Inside the signed-in web dashboard and our Shopify app, we use Microsoft Clarity to capture anonymized interaction data — clicks, scrolls, navigation and session replays — so we can see where the interface is confusing or broken and fix it. Clarity is configured to mask sensitive content before it leaves your browser: everything you type into a form, all numbers (including invoice amounts, phone numbers and bank details), email addresses, and the names and addresses of your customers are blocked and never recorded. It sets first-party and third-party cookies to enable session analytics. This applies only to you, the business using our software, inside our application interface — never to your own customers browsing your store. Microsoft Clarity is not used in the mobile apps.
The mobile apps are offline-first: your data is stored in a database on your own device by default and the app works without an internet connection. If you subscribe to a plan with cloud sync, or enable cloud backup, your data is also transmitted to and stored on our servers.
All network communication uses encrypted connections (HTTPS/TLS); the apps do not permit cleartext traffic. Authentication tokens are held in your device's secure storage (Android Keystore / iOS Keychain). Credentials for third-party integrations that you connect are encrypted at rest with AES-256-GCM. We apply access controls and monitor our infrastructure. While no method of transmission over the internet is completely secure, we use commercially acceptable means to protect your data.
Where your data is processed. Our servers and file storage are operated outside India, within the European Union, and by the global service providers listed in section 4. By using the platform you consent to your information being transferred to and processed in those locations, under this policy.
We retain your personal information for as long as your account remains active or as needed to provide you with our services.
You can delete your account at any time from within the app (Settings → Account deletion) or on the web at mybillplease.com/account-deletion. Deletion is immediate and permanent: your user record, your organisations, and all of your invoices, parties, products, expenses, payments, payroll records and related data are erased from our live systems, and your uploaded logos, signatures and product images are removed from our file storage. This cannot be undone, so please export anything you wish to keep first.
Two limited exceptions apply. Administrative audit-log entries recording that an action took place are retained for security and compliance purposes. Some previously uploaded document attachments may remain in backup or object storage for a short period before routine cleanup removes them. Financial and billing records relating to your own subscription payments may be retained where Indian tax and GST law requires it.
Uninstalling the mobile app removes the data stored locally on that device.
In accordance with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and applicable Indian data protection laws, you have the right to access the personal information we hold about you, request correction of any inaccurate or incomplete data, request deletion of your personal information, and obtain a copy of your data in a portable format (the app includes built-in export to PDF, CSV and Tally formats). You may also withdraw consent for data processing at any time, subject to legal and contractual restrictions, and you can revoke camera, contacts, Bluetooth, photo and notification permissions at any time in your device settings. To exercise any of these rights, please contact us using the details in section 10.
Data you enter about other people. When you record your customers, suppliers or employees in the platform, you decide what is collected and why. For that information you are the data fiduciary and we act as your data processor, handling it only on your instructions and to provide the service to you. You are responsible for having a lawful basis to record it and for responding to those individuals' requests about it.
myBillPlease is a business platform and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a person under 18, we will take steps to delete that information promptly. If you believe a minor has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of myBillPlease after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]. We will do our best to respond to your inquiry within a reasonable timeframe.
Grievance Officer. In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, you may address privacy grievances to our Grievance Officer at [email protected], Decoway Lifestyle Private Limited, Sadarpur Colony, Gali No. 7, GB Nagar, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India. We will acknowledge your complaint within 24 hours and resolve it within 15 days.
Data Controller: Decoway Lifestyle Private Limited, Sadarpur Colony, Gali No. 7, GB Nagar, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India · CIN: U47591UP2024PTC203644 · GSTIN: 09AAKCD8946M1ZR.